Privacy Policy

  1. Information We Collect
    a. Personal Information
    • Name
    • Email address
    • Mobile number
    • Date of birth
    • Gender
    • Government-issued ID (e.g., PAN, Aadhaar) for KYC
    • Bank details (for withdrawals)
    b. Usage & Device Information
    • IP address
    • Browser type, device type, operating system
    • Login time, game participation logs, scores
    • Transaction and payment history
    • Communication logs (e.g., chats, customer support)
    c. Location Information
    • Approximate or precise geolocation data (when permitted)
  2. How We Use Your Information
    • Register and verify your account
    • Facilitate participation in trivia games
    • Process payments, entry fees, and withdrawals
    • Comply with legal and regulatory requirements (KYC, fraud checks)
    • Send transactional, promotional, or game-related notifications
    • Improve user experience, personalization, and platform performance
    • Detect and prevent fraud, cheating, or violations
  3. Sharing of Information

    We do not sell your personal information. However, we may share your data with:

    • Payment gateways and financial institutions
    • Verification/KYC service providers
    • Game analytics and marketing platforms
    • Regulatory authorities, if required by law
    • Service providers under strict confidentiality agreements
  4. Data Retention

    We retain your personal information as long as your account is active or as needed to:

    • Comply with legal obligations
    • Resolve disputes
    • Enforce our agreements

    Upon account deletion, your data will be securely deleted or anonymized, unless retention is legally required.

  5. Your Rights
    • Access the personal data we hold about you
    • Correct inaccurate or outdated data
    • Request deletion of your data (subject to conditions)
    • Withdraw consent for data use (may impact access to platform)
    • Opt out of marketing communications

    To exercise these rights, contact us at support@tribeea.com.

  6. Data Security

    We implement appropriate technical and organizational safeguards to:

    • Protect against unauthorized access or data breaches
    • Encrypt sensitive data (e.g., passwords, payment info)
    • Monitor and prevent fraudulent activity

    However, no digital platform is 100% secure. You are responsible for keeping your login credentials confidential.

  7. Cookies and Tracking Technologies

    We use cookies and similar technologies to:

    • Maintain session login
    • Track user preferences and behavior
    • Analyze performance and improve features

    You may manage cookie preferences in your browser settings.

  8. Children’s Privacy

    Tribeea is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware, we will take steps to delete such data.

  9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and users will be notified via email or platform alerts where applicable.

  10. Grievance & Contact

    Name: Tribeea
    Email: contact@tribeea.com
    Phone: 8368922314
    Address: B-52, Ghitorni, Delhi, India, 110030